FAQs

In accordance with industry standards and insurance policy guidelines, The Shih Shed requires current proof of rabies vaccination for all dogs prior to grooming.

While not required, we strongly encourage the Bordetella (kennel cough) vaccine for any dog that frequents dog parks, boarding facilities, daycare, or interacts with other dogs regularly. This helps protect your pet and others in our care.

Grooming takes between 1-5 hrs depending on size, temperament, and condition of the pet. Each pet responds differently to the grooming process and we do not rush the animals. Decompression times makes all the difference! Please expect to drop off your pet for their visit and we will notify you as soon as your pet is ready.

We accept cash, checks, and most major credit/debit cards. 

Pay with cash or check to avoid credit card fees!

ASAP - Take advantage of our Puppy Experiences as often as possible until 5 months of age.

Yes! Book with Ryan today! 

Check with your veterinarian to see if calming medication may be helpful for your kitty's visit!

We understand that life happens. Sometimes finances get tight, jobs change, or unexpected things come up. At The Shih Shed, our top priority is your pet’s health and comfort. While we can’t offer free services regularly, we believe no pet should be left in an unhealthy or unsanitary condition.

If you’re a long-time client experiencing hardship, please reach out. In some cases, we’ve been able to provide complimentary grooming or delay payments to help bridge the gap. We handle these situations privately and with compassion — no judgment, just care.

We kindly ask that this courtesy not be taken advantage of, as it's meant to support those truly in need.